Processing time
Orders are processed within [3–4] business days. Orders placed on
weekends or holidays are processed the next business day.
Shipping times and cost
Shipping is free on all US orders. Estimated delivery is [6–12] business
days after dispatch. Orders are shipped from [pays / entrepôt].
Tracking
You'll receive a tracking link by email as soon as your order ships.
Tracking information may take up to 24 hours to update after dispatch.
Delays
Carrier delays, customs processing, and peak periods can extend delivery
beyond our estimate. If your order hasn't arrived 15 days after the
estimated date, contact support@[ton-domaine].com and we'll investigate
or replace it.
Wrong or incomplete address
We ship to the address entered at checkout. If it's wrong, contact us
within 7 hours of ordering and we'll correct it. Once shipped, we
can't reroute the package.
Questions: support@[ton-domaine].com